Banking Operations Course
- Course Level : Certification
- Duration : 8 Hours
- Certificate :
- Pre-recorded Sessions : Yes
- 100k+ Happy Students
We are top Listed Training Institute on Coursetakers.ae
Banking Operations Certification Course
Mastering Banking Operations
Learn the essential processes that keep financial institutions running smoothly. This course provides a comprehensive foundation in account management, payment processing, loan administration, treasury operations, and operational risk controls.
Designed for individuals entering the banking sector or professionals seeking to strengthen their operational expertise, the program combines practical workflows with regulatory awareness and real-life case studies.
Enroll now to gain the hands-on skills and operational confidence required to work effectively in banking environments.
Learning Outcomes
- Banking Functions & Workflows: Understand the structure of front, middle, and back-office operations.
- Customer & Account Management: Learn account opening, servicing, compliance checks, and customer support protocols.
- Payment Processing: Manage domestic and international transactions, including NEFT, RTGS, and SWIFT procedures.
- Loan & Credit Operations: Process loans, maintain documentation, manage collateral, and support recovery workflows.
- Operational Risk & Fraud Prevention: Identify risks, implement internal controls, and apply fraud prevention practices.
- Treasury & Cash Management: Handle cash operations, liquidity planning, and treasury support functions.
- Regulatory & Compliance Standards: Apply central bank regulations, AML, CFT, audits, and reporting requirements.
- Core Banking Technology: Work with digital banking systems, automation tools, and data integrity controls.
Who Should Enroll?
This course is ideal for:
- Aspiring banking professionals
- Fresh graduates looking to enter the financial services sector
- Customer service and operations staff in banks
- Professionals transitioning into operational or back-office banking roles
Course Outline
Introduction to Banking Operations
Key topics include:
Overview of banking functions and operations
Roles and responsibilities in operational areas
Understanding front, middle, and back-office functions
Account Operations & Customer Management
Key topics include:
Opening, maintaining, and closing accounts
Customer due diligence (CDD) and KYC requirements
Handling customer queries and complaints
Payment & Transaction Processing
Key topics include:
Domestic and international payments
Electronic fund transfers, RTGS, NEFT, SWIFT
Cheque clearing and settlement processes
Loan & Credit Operations
Key topics include:
Loan processing and disbursement workflow
Collateral management and documentation
Monitoring and recovery practices
Risk Management in Operations
Key topics include:
Operational risk identification and mitigation
Fraud prevention and detection
Internal controls and compliance checks
Treasury & Cash Management
Key topics include:
Cash handling procedures and controls
Liquidity management and reporting
Overview of treasury operations
Regulatory & Compliance Requirements
Key topics include:
Central bank guidelines and compliance standards
Reporting obligations and audits
Anti-Money Laundering (AML) and CFT basics
Technology in Banking Operations
Key topics include:
Core banking systems and automation
Digital banking services and operational efficiency
Role of IT in risk mitigation and compliance
Practical Exercises & Case Studies
Key topics include:
Simulated banking operations scenarios
Problem-solving exercises related to real-life operational challenges
Course Fee
Course duration
Mode
Face to Face & Online
Location
Business Bay
Learning Management System
- Full access to Pre-recorded Sessions
- Mock Tests & Exams
- Flexible Learning
- Study Material Provided
We are top listed training institute on Coursetakers.ae
Why Hayford Training Institute
Hayford Integrated Training Institute is one of the prestigious training institutes in the region and has a global presence. Hayford serves the professional and student community in the region and globally through its best-in-class training and development programmes.
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Hayford led by an eminent team of experts with a cumulative experience of 300+ years of professional experience in varied industries and professional domains now offers a conducive environment for the students to develop their knowledge,
learn from the masters and practice what they have learned.
Qualified Instructor
Training Support
Access to Recorded Sessions
Flexible Schedule
Best Study Material
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Frequently asked
questions
We offer three modes of training:
Online: Live interactive sessions with instructors.
Offline: Client-based or one-to-one sessions at our institute.
Pre-recorded: On-demand training videos for flexible learning.
Payments can be made via:
Bank transfer,
Online payment through a provided link (service fees may apply),
Installment plans are also available.
Yes, all training programs include soft copy study materials.
Hayford’s certificates are provided free of charge. However, for KHDA and other professional certifications, additional fees may apply.
Depending on the course, there may be a post-assessment evaluation to complete the program.
We provide mock tests and past paper revisions to help students prepare for the final exam.