Banking Products Course
- Course Level : Certification
- Duration : 8 Hours
- Certificate :
- Pre-recorded Sessions : Yes
- 100k+ Happy Students
We are top Listed Training Institute on Coursetakers.ae
Banking Products Certification Course
Mastering Banking Products
Banking products form the core of financial services and play a crucial role in customer satisfaction, revenue growth, and market competitiveness. This course provides a structured understanding of the full range of banking offerings—from traditional deposits and loans to digital payment solutions and trade finance instruments.
Designed for banking professionals, customer service teams, and individuals entering the financial sector, the program covers product features, customer needs analysis, pricing considerations, and cross-selling strategies. Participants also learn how to apply regulatory requirements and compliance standards in product delivery.
Enroll now to gain the knowledge and confidence needed to effectively advise customers and support banking operations.
Learning Outcomes
- Understanding Banking Products: Learn the features and purpose of deposit, loan, digital, and trade finance products.
- Customer Needs & Suitability: Match products to customer profiles, financial goals, and risk levels.
- Digital Banking & Payments: Utilize digital platforms, UPI, cards, wallets, and online banking tools.
- Cross-Selling & Customer Engagement: Apply strategies to improve customer experience and product adoption.
- Regulatory & Compliance Standards: Ensure AML, KYC, and central bank requirements are followed in product delivery.
Who Should Enroll?
This course is ideal for:
- Banking & financial services professionals
- Customer service and relationship management teams
- Branch operations and sales staff
- Students and graduates seeking roles in banking
- Anyone seeking to build a career in retail or corporate banking
Gain a comprehensive understanding of key banking products, including deposits, loans, trade finance, treasury, and digital banking solutions. Develop the ability to recommend suitable products, enhance customer engagement, and ensure regulatory compliance.
Course Outline
Introduction to Banking Products
Key topics include:
Overview of banking products and services
Role of products in bank growth and customer satisfaction
Types of banking customers and their needs
Deposit Products
Key topics include:
Savings accounts, current accounts, and fixed deposits
Features, benefits, and pricing of deposit products
Account opening requirements and documentation
Loan & Credit Products
Key topics include:
- Personal loans, business loans, and SME financing
- Credit appraisal and eligibility criteria
- Collateral and risk considerations
Trade Finance & Treasury Products
Key topics include:
Letters of credit (LC), bank guarantees (BG), and documentary collections
Treasury products: foreign exchange, derivatives, and investment products
Role in corporate and international banking
Digital Banking & Payment Products
Key topics include:
Mobile banking, internet banking, and digital wallets
Payment instruments: cards, UPI, and electronic fund transfers
Innovations and trends in digital banking
Product Marketing & Cross-Selling
Key topics include:
Identifying customer needs and product suitability
Techniques for cross-selling and upselling
Enhancing customer engagement and loyalty
Regulatory & Compliance Considerations
Key topics include:
Central bank regulations and reporting obligations
Anti-Money Laundering (AML) and KYC for products
Ensuring compliance in product delivery
Practical Exercises & Case Studies
Key topics include:
Product comparison and selection exercises
Real-life scenarios of customer interactions and product recommendations
Problem-solving exercises on product structuring
Course Fee
Course duration
Mode
Face to Face & Online
Location
Business Bay
Learning Management System
- Full access to Pre-recorded Sessions
- Mock Tests & Exams
- Flexible Learning
- Study Material Provided
We are top listed training institute on Coursetakers.ae
Why Hayford Training Institute
Hayford Integrated Training Institute is one of the prestigious training institutes in the region and has a global presence. Hayford serves the professional and student community in the region and globally through its best-in-class training and development programmes.
Hayford led by an eminent team of experts with a cumulative experience of 300+ years of professional experience in varied industries and professional domains now offers a conducive environment for the students to develop their knowledge,
learn from the masters and practice what they have learned.
Qualified Instructor
Training Support
Access to Recorded Sessions
Flexible Schedule
Best Study Material
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Frequently asked
questions
We offer three modes of training:
Online: Live interactive sessions with instructors.
Offline: Client-based or one-to-one sessions at our institute.
Pre-recorded: On-demand training videos for flexible learning.
Payments can be made via:
Bank transfer,
Online payment through a provided link (service fees may apply),
Installment plans are also available.
Yes, all training programs include soft copy study materials.
Hayford’s certificates are provided free of charge. However, for KHDA and other professional certifications, additional fees may apply.
Depending on the course, there may be a post-assessment evaluation to complete the program.
We provide mock tests and past paper revisions to help students prepare for the final exam.